Effective Date: 14 September 2026

Thank you for shopping with Chakor Homes. This Shipping Policy explains how we process, ship, and deliver your orders across India.

1. Order Processing Time

  • Orders are processed within 1–3 working days from the date of successful payment.
  • Made-to-order or customised furniture may take 7–21 working days to be crafted before dispatch. The expected timeline will be mentioned on the product page.
  • Orders placed on Sundays or public holidays are processed on the next working day.

2. Shipping Charges

  • Free standard shipping on all prepaid orders above ₹2,000 (within India).
  • For orders below ₹2,000, a nominal shipping fee will be calculated at checkout based on product weight, dimensions, and delivery pin code.
  • For large or heavy items (such as beds, sofas, or dining sets), an assisted-delivery charge may apply and will be shown at checkout.

3. Delivery Timelines

Once your order is dispatched, estimated delivery times are:

  • Metro cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad): 4–7 working days.
  • Tier-2 cities and other serviceable locations: 6–10 working days.
  • Remote areas and North-East India: 8–14 working days.

These are indicative timelines. Actual delivery may vary due to courier partner schedules, weather, transport strikes, or other unforeseen circumstances.

4. Shipping Partners

We ship through reputed logistics partners such as Delhivery, Bluedart, XpressBees, DTDC, Safexpress, and India Post. For large furniture items, we may use specialised heavy-cargo transporters.

5. Tracking Your Order

Once your order is dispatched, you will receive an email/SMS/WhatsApp notification with the courier partner’s name, tracking number, and tracking link. You can also track your order by logging into your account on our website or by contacting our support team.

6. Delivery Address

  • Please ensure that the shipping address and contact details entered at checkout are complete and accurate.
  • Once an order is dispatched, the shipping address cannot be changed.
  • If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the parcel, additional charges may apply for re-delivery or the order may be treated as cancelled at our discretion.

7. Delivery to Multiple Addresses

Each order can be shipped to only one address. To send products to multiple addresses, please place separate orders.

8. International Shipping

At present, we ship only within India. International shipping may be introduced at a later stage; please write to us at chakorhomes@gmail.com for bulk or export enquiries.

9. Damaged or Missing Shipments

  • Please inspect the package at the time of delivery. If the outer packaging appears tampered with or damaged, refuse the delivery or record a video while opening it.
  • Report any damage, missing items, or wrong product within 24 hours of delivery to chakorhomes@gmail.com along with clear photos/videos of the product and packaging.
  • Claims raised after 24 hours may not be entertained.

10. Contact for Shipping Queries

Email: chakorhomes@gmail.com

Phone / WhatsApp: +91 97119 28849

Hours: Monday to Saturday, 10:00 AM to 7:00 PM (IST)